Need a hand?

For payment problems, refunds, missing results or privacy requests:

Email memoblt124@gmail.com

Paid but still locked?

Sign in with the account you used to buy, upload the same export and choose Restore purchase. A payment can take a moment to verify. Do not buy again just because you closed a tab.

Results taking a while?

Completed profiles appear as they arrive. You can browse local statistics meanwhile. If the connection stops, retry: completed paid sections are reused. Larger groups need more time.

What to include

Your sign-in email, a short description of the problem and the payment reference if relevant. Never send card numbers, API keys or your full chat export.

Updated 23 October 2026